The claim may be filed online with the following information: • VIN number • Warranty registration number • Area of damage on the vehicle • When you noticed the damage or when the damage happened • Description of damage to vehicle • Current address, phone number, e-mail address and or fax number where you can be contacted. Submit your claim online: File A Claim Online Download the App: Zurich Shield App The claim may be filed in writing with the following information: • VIN number • Description of damage to vehicle • Area of damage on the vehicle • When you noticed the damage or when the damage happened • Copy of warranty and warranty registration • Current address, phone number, e-mail address and or fax number where you can be contacted. E-mail your claim to: claims@zurichshield.com Mail your claim to: Zurich Shield ATTN: Claims & Customer Service 7455 FM 3009 Schertz, Texas 78154 Or fax your claim to: (210) 871-7304

Please contact our Claims & Customer Service Department at (866) 957-3377 to inquire about the status of your claim.

Paint - In general, your paint is warranted against fading, oxidation, and loss of gloss. Fabric - In general, your fabric is warranted against permanent staining caused by food or drink. Vinyl/Leather - In general, your vinyl/leather is warranted against fading and permanent staining caused by food or drink. See your registration and warranty for complete terms, conditions and product warranty benefits.

Call our Claims & Customer Service Department at (866) 957-3377 and be prepared with the following information: • VIN number • Warranty number • Name • Date of purchase • Name of dealer where warranty was purchased Our representative will be happy to help you confirm your warranty registration.

Please submit your request in writing with the following information: • Name, current address and phone number • Copy of warranty and/or warranty registration • Proof of ownership (i.e. copy of title transfer) • Transfer fee per warranty registration (if amount is not specifically stated on back; the fee is $30.00 per coverage for chemical registrations). E-mail your request to: claims@zurichshield.com Mail your request to: Zurich Shield ATTN: Claims & Customer Service 7455 FM 3009 Schertz, Texas 78154 Or fax your request to: (210) 871-7304 You will be sent a letter confirming that the warranty has been transferred.

Please submit your request in writing with the following information: • Name, current address and phone number • Copy of warranty and/or warranty registration. E-mail your request to: claims@zurichshield.com Mail your request to: Zurich Shield ATTN: Claims & Customer Service 7455 FM 3009 Schertz, Texas 78154 Or fax your request to: (210) 871-7304 An inspection form will be sent to you to be taken to your dealership for completion. You are to return the completed form to Zurich Shield along with proof of the re-application of the product. A letter will be sent to you confirming the renewal, per the provision in your warranty.

Please contact the dealership where you purchased your vehicle to obtain a copy. If that is not successful, please contact the Claims & Customer Service Department at (866) 957-3377 for assistance.